San Francisco Flagship

Temporarily Closed

As of 3/16, we have temporarily closed our San Francisco flagship to help mitigate the spread of COVID-19. We are so sorry for the inconvenience. For details about renting or returning rentals, see here.


Store address


228 Grant Avenue

Floors 2 & 3

San Francisco, CA 94108


Temporarily Closed



Contact our customer service team for questions about the store, your order,

or any other questions about

Rent the Runway.  


Call: 1.800.509.0842
Email: help@renttherunway.com


In-Store Services

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Your Order

RTR Unlimited members and RTR Reserve customers

can immediately return their order.




Find Your

Next Item


RTR Unlimited members can pick their next piece on the spot and walk out with something new.

All guests can browse and try on everything in-store to rent same-day, or reserve for a future date.


Learn More


Pick Up

Your Order


RTR Unlimited members and RTR Reserve customers can ship their order to the store and pick up.  


Learn More

Book an Appointment


If you prefer one-on-one styling advice and a reserved fitting room, book an appointment before you visit.



Visit our FAQs to learn more about OUR storeS


Store FAQs