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How-To Videos

How-To Videos

New to Rent the Runway? Watch our how-to
videos to learn how RTR memberships work.
New to Rent the Runway? Watch our how-to
videos to learn how RTR memberships work.

Ways to Rent: How to Access the Unlimited Closet

Ways to Rent: How to Access the Unlimited Closet


Options are important to us, which is why we created multiple ways for you to access the Unlimited Closet. Hear more about our memberships and choose what’s right for you.


Options are important to us, which is why we created multiple ways for you to access the Unlimited Closet. Hear more about our memberships and choose what’s right for you.

Meet the Membership: Unlimited Swaps

Meet the Membership: Unlimited Swaps


Love designer brands and wearing a new look every day? Our premium and most popular plan gives you access to every style in the Unlimited Closet with the option to swap for new styles as little or as much as you want.


Love designer brands and wearing a new look every day? Our premium and most popular plan gives you access to every style in the Unlimited Closet with the option to swap for new styles as little or as much as you want.

Meet the Membership: 1 Swap

Meet the Membership: 1 Swap


Our 1 Swap membership is like a closet pick-me-up. This plan gives you access to designer staples from brands that you love, and includes 1 monthly shipment of 4 items chosen by you.


Our 1 Swap membership is like a closet pick-me-up. This plan gives you access to designer staples from brands that you love, and includes 1 monthly shipment of 4 items chosen by you.

Meet the Membership: 2 Swaps

Meet the Membership: 2 Swaps


Our 2 Swap membership is like a wardrobe refresh and includes access to the entire Unlimited Closet. You choose 4 items at a time and have 2 opportunities to swap them for something new for a total of 8 items each month.


Our 2 Swap membership is like a wardrobe refresh and includes access to the entire Unlimited Closet. You choose 4 items at a time and have 2 opportunities to swap them for something new for a total of 8 items each month.

What is swapping?

What is swapping?


At Rent the Runway, we believe that swapping is the new shopping. Hear why swapping with a subscription to fashion gives you access to more options, more designers and a more sustainable lifestyle.


At Rent the Runway, we believe that swapping is the new shopping. Hear why swapping with a subscription to fashion gives you access to more options, more designers and a more sustainable lifestyle.

What is hearting?

What is hearting?


“Hearting” different styles on RTR is how you organize and save items you love. It’s also your way of giving a “thumbs up” to items you prefer, which helps us customize and improve your personalized homepage recommendations.


“Hearting” different styles on RTR is how you organize and save items you love. It’s also your way of giving a “thumbs up” to items you prefer, which helps us customize and improve your personalized homepage recommendations.

How do I build my RTR shipment?

How do I build my RTR shipment?


What is available in your rotating closet changes every day as fellow members rent, wear and swap styles. Watch how to pick like a pro from thousands of items from more than 700 designers.


What is available in your rotating closet changes every day as fellow members rent, wear and swap styles. Watch how to pick like a pro from thousands of items from more than 700 designers.

How do I return my RTR shipment?

How do I return my RTR shipment?


No two members rent — or return — the same. That's why we have options. Currently, you can return your reusable garment bag to any UPS location or schedule a UPS at-home pickup. Free shipping and return labels are always included!


No two members rent — or return — the same. That's why we have options. Currently, you can return your reusable garment bag to any UPS location or schedule a UPS at-home pickup. Free shipping and return labels are always included!

How do I know if the items will fit?

How do I know if the items will fit?


From extensive member photos and reviews to the new RTR Fit Insights tool, feel confident about picking items that fit you.


From extensive member photos and reviews to the new RTR Fit Insights tool, feel confident about picking items that fit you.

What is an Extra Spot?

What is an Extra Spot?


Sometimes 4 items just isn’t enough. You can add an Extra Spot — an additional item (or more!) to your membership — to fit your needs, whether just for a little while or forever.


Sometimes 4 items just isn’t enough. You can add an Extra Spot — an additional item (or more!) to your membership — to fit your needs, whether just for a little while or forever.

Still have questions?

Still have questions?

We have answers.
We have answers.

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